Cancellation Policy

At Melted Manor, we understand that sometimes things don't go as planned and you may need to cancel your order. We strive to provide the best customer service and will do our best to accommodate your needs.

If you have placed a paid order that has not yet been fulfilled, you can cancel it by contacting our customer service team via our contact page or chat during business hours. However, if the order has already been fulfilled and shipped out, we are unable to cancel it.  Please note that cancelling an order may result in a restocking fee, depending on the circumstances. 

For details on returns and refunds, please refer to our returns policy. We want all of our customers to be completely satisfied with their purchases from Melted Manor, so if for any reason you are not happy with your order, please contact us and we will work with you to find a solution.

Thank you for choosing Melted Manor!